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TERMS AND CONDITIONS

  


Prices shown are in EUROS  based on rates in effect at the time of printing and are subject to change without notice.
Apartment prices are per night not per person.

RESERVATION FORM

First steep

-We offer you availability online  please look availability before sending us our booking form in accordance with your accommodation needs.

- Click on the apartment you are interested in , you can see detailed description, location in map, pictures (click  to enlarge) , prices and booking form.

- Send us our reservation form via e-mail, filling all the fields with your details .

Second steep
- We will answer you immediatly or as soon as posible via e-mail sending our  form with the economic details of your reservation  with the link of our secure page connexion  (virtual tpv) to make the prepayment.
(online payment 100% security payment link).

-The prepayment has to be paid by credit card (VISA or MASTERCARD ) from then the apartment will be locked to avoid other bookings.

- This amount will be discounted from the total price and implies the 20% or 25% of it (Deppending the apartment), plus small tax .The remainder 80% or 75% will be paid in cash at the owners at the arrival to the apartment.

Third steep
- Once we've recived your prepayment and the confirmation by our bank that your payment is OK , we will send you confirmation of your reservation and the owner's details as soon as posible when you make a prepayment you accept all our terms and conditions.

 NOTE: ONLY WHEN THE 20% or 25% (plus tax)  WILL BE CHARGE IN YOUR CREDIT CARD FOR THE PRE-PAYMENT THE APARTMENT WILL BE RESERVED DEFINENTLY FOR YOU.

only VISA or MASTERCARD accepted.

Arrival time

- The day of your arrival, the owner will be waiting for you at the apartment to welcome , show you the apartmentand, give you the keys and inform you personally about all the details of it, you have to pay the remainded amount in cash and  the refundable diposit as well.

We would request that in case of delay you would please phone the owner as soon as possible to avoid unnecesary waitings.
Chek in will be done after 4 P.M., in case other host leave the apartment the same day, in order to allow us enough time to leave the aparment in perfect condition for you. Related to this point, we will inform you with time enough.

Departure time

- At you departure, it should be done before 12 A.M. of the last day. This norm admits flexibility with the hour, in case there's no host incoming the same day. The deposit will be refunded in cash or by bank transfer (2 days later), deppending the apartment if there is not damage or incident in the apartment and you will give  the keys to the owners or representatives.

Cancellations

- If you cancels a reservation, there is a cancellation charge that will depend on the number of days before the beginning of the rental period:

* More than 59 days: 25% of the pre-payment
* 33-59 days before : 50% of the pre-payment
* Less than 32 days before: 100% of the pre-payment.

Cancellations  made for period Barcelona Forum 2004,
and  especial events: 100% of the prepayment.

The credit card details given us for any reason by phone to make reservations, have to be to accompany by a Fax or mail authorization or telling us that you will give this details by phone.
Once the tenant has paid the total amount to the owner this is not refundable in any case.
Only if we have this confirmation we will make the prepayments for you and we will confirm your reservation with the owner's details.When you pay the prepayment with our company you accept all our terms and conditions.

If gobarcelona apartments have to cancel any reservation due a problems with apartments booked by customers once they have made prepayments,  gobarcelona apartments always is oblegated to offer customers alternative accommodation with similar facilities at same prices even if this new apartments have high prices depending availavilities in every moment, if clients doen't accept alternative accommodation offered, gobarcelona apartments will refund to clients their prepayment made less a extra charge equivalent 25% of prepayment made.

If gobcn apartment can not offer you alternative accommodation once a client have made prepayment , gobcn apartment will refund you 100% prepayment without extra charge for clients.
 

NUMBER OF GUEST

The client will inform gobarcelona apartments of the number of guests included within the booking. Unless otherwise agreed by gobarcelona apartments, only the number of persons indicated by the client when booking shall be authorised to use the apartment. The number of persons who may use the apartment may not exceed the number of persons allocated for each apartment, except for children under two years of age. Pets are only allowed where permission has specifically been granted.

In the event of any infringement of the aforementioned obligations, gobarcelona apartments at its sole discretion will be entitled to request the client to leave the apartment, and the client shall have no right to claim any type of compensation.

 Please Note:

Availabilities change on a daily basis, and we are unable to guarantee your reservation, until we are in receipt of the relevant deposit made to you in our offer. As there are many events in Barcelona throughout the year, prices can change without before notice, Barcelona apartments are usually very booked, therefore to avoid disappointment, your prompt attention to our offer would be required.
 

APARTMENTS RULES
.
Please respect our neighbors - normal working people who need to get up early and go to work every day so please respect the noise levels in the stairwells as well as in the apartments.
  Our customer have to respect the rules that pertain to the apartment and the community it belongs to. The apartment may not be used as a party space but that of an accommodation for sleeping, eating, relaxing, etc. We emphasize that you look at the rules thoroughly in order to avoid any future problems. We wish our customer have a good experience in Barcelona.

  - Parties are not allowed.
  - Silent hours: Monday - Friday 10 pm to 9 am,
  - Saturday - Sunday 12 midnight to 10 am
  - Respect the noise level when in the staircase.
  - Please turn off the air-conditioning or lights if you leave the apartment

All guests must treat the property and furnishings of the apartment with total respect.  Likewise all guests must at all times be respectful of  surrounding properties and other people in the building.  Undue noise and unsocial behaviour will not be tolerated and will result in the guests being asked to vacate the property immediately WITHOUT COMPENSATION

PAYMENTS

Reservations should be made as far in advance as possible to secure the apartment of your preference. A prepayment of 20% or 25% of the full stay price is due at time of booking, plus iva tax of prepayment ( Equivalent at 3,2% of total reservation) The balance of the full stay cost is due in cash to the owners the day of check-in. Reservations without prepayments are subject to cancellation.
 Visa, MasterCard, Maestro,  accepted.

Every reserve has a charge for cleaning one time fee about 30/40/50/60 euros depending of  the apartment.

The owners ask for a refundable diposit of 150  euros. This has to be paid in cash in your check-in day and will be renfund you at the end of the stay or by bank transfer 2 days after your stay (deppending the apartment) only if there is not damage or incident in the apartment. More than 15 days stays please ask for diposit rates

There is not extra charge for arrival late at the apartments.

Children under 10 years no extra charge.

Cots for babies (offerend depending the apartments) on request without extra charge.

RESPONSABILITY

Neither gobarcelona apartments nor its agent(s) shall be held liable for, and customer waives any claim against gobarcelona apartments and its agent(s) for any loss of or damage to property or injury to person caused by reason of any defect, negligence or other wrongful act or omission, of any other transportation company, lodging property, agency or any persons, rendering any of the services included in the stay at a gobarcelona apartments property. In no event shall any party be liable for consequential damages. In the event the services or accommodations described in the corresponding gobarcelona apartments collateral cannot be provided due to delays or any other reason beyond the control of gobarcelona apartments, gobarcelona apartments  will exercise all reasonable efforts to arrange alternative comparable services or accommodations. However, gobarcelona apartments  will not be liable for, and customer hereby waives any claim against gobarcelona apartments, for any failure of performance by any other transportation company, lodging property, agency or any other third party providing services hereunder. gobarcelona apartments also reserve the right to change information published on the site at any time including rates, descriptions and photographs. gobarcelona apartments makes no warranty or representation about the fitness or suitability of any product or service advertised on its web site. gobarcelona apartments also reserve the right to change information published on the site at any time including rates, descriptions and photographs. gobarcelona apartments makes no warranty or representation about the fitness or suitability of any product or service advertised on its web site.
 
BEHAIVOUR

The person signing the present agreement will be liable for the correct and decent behaviour of all the persons accompanying him/her. Should that person, or any of the persons accompanying him/her not behave in accordance with normal civic standards, GOBCN APATMENTS shall be entitled to request the client and the persons accompanying him/her to leave the apartment without the right for the latter to claim any type of compensation whatsoever.

COMPLAINS

gobarcelona apartments shall not be liable for the breakage of the elevator or for any other inconveniences which are beyond his control. Notwithstanding the foregoing, gobarcelona apartments shall do its best efforts to remedy in a diligent manner any of such inconveniences. In principle, any of such inconveniences do not entitle the client to claim a reimbursement for the amounts paid unless the client is obliged to move him/her self to a hotel while the reparation works take place. In that event, gobarcelona apartments will reimburse the client with an amount equivalent to the rent paid for the days not occupying the apartment. Should the client have any query during his stay, the host will have to communicate such query to gobarcelona apartments prior to leaving the apartment FOR SUCH REASON. Queries made at the end of the stay will not be taken into consideration. In the event the client leaves the apartment without gobarcelona apartments being informed, the host shall loose all rights to claim a compensation. Only complains received by e-mail or fax will be in cosideration.


APARTMENTS INFORMATION & LINKS TO OTHER SITES

gobarcelona apartments, its contractors, agents, owners, and employees are not responsible for the content or the privacy policies of other linked web sites.
All information regarding the accommodation showed, including the photos , facilities and description are provided by the property owner. gobarcelona apartments does its very best to verify this information and keep it up to date, but gobarcelona apartments can never be held liable for the content in the descriptions and equippement given by the owners or services offered in apartments with common services .